A helping hand

Let’s work it out.

A puzzle, a missing reward, or something that doesn’t look right? We’re here to help.

Tell us what happened

Include your device model, Android version, level number, and a brief description. A screenshot can help, but please leave out personal information.

Daily supplies

Hints, undos, and restarts receive three additional uses on a new UTC day when you open the game. Each tool can hold up to nine uses. Watching an optional rewarded video adds three uses of the selected tool.

Video rewards

A reward is granted after the ad provider confirms completion. Closing a video early does not spend your existing coins or tools. If a video cannot load, you can try again later. Internet access and ad availability affect whether a video is offered.

Saved progress

Your save stays on your device. Clearing app storage removes your progress and unlocks. We cannot restore a deleted local save, so contact us before clearing storage when investigating a problem.

Privacy and families

For information about children’s advertising settings, local data, and deletion choices, visit our privacy policy.